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We Mean It! If you are not happy with our product, we will take it back. No hard feelings - you can make a return online within 30 days of the delivery date. The merchandise must be unwashed and unworn with the original hangtags attached. Orders can be returned for refund back to the original payment method.For more info, please view our refund policy. Please let us know what we can do to improve it. We value each of our customers. Your opinion matters to us. We are grateful of having you on this journey to grow and thrive together.
HOW DO I RETURN OR EXCHANGE ?
Step 1: Contact us at ------- with your order number.
Step 2: We will reach out with instructions once we receive your request.
Step 3: Place your item(s) into the original packaging.
Step 4: Deliver your package to a certified shipping carrier. Be sure to get a receipt and tracking code.
Only purchases that we can verify were made from heyviva.com qualify for an exchange or refund. We may, in our sole discretion, issue a refund for your purchase instead of an exchange or reject a request for a refund or exchange.
Still have questions? Contact us at -------
WE STAND BY OUR PRODUCTS